Activity & usage logs
Tell Cintesa configuration activity apart from production usage — these are not conversation transcripts.
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Cintesa keeps two operator logs that are easy to mix up with conversation logs.
| Log | Where | What it records |
|---|---|---|
| Activity log | Home → Activity; project Dashboard → Activity | Configuration saves — General, Sources, Funnels, Instructions, Integrations, and similar |
| Usage log | Home → Usage; project Dashboard → Usage | Production visitor events — sessions, button clicks, blocks, Funnel steps, leads |
| Billing meters | Home → Usage (grid); organization Billing | Plan caps — sessions, messages, ingested pages, projects, CSV rows, storage |
Activity does not include visitor chat text. Read transcripts on Contacts → Conversation logs.
Project Dashboard
- Open the project Dashboard.
- Use the Activity log and Usage log summaries.
- View full log opens a filterable table (section, action, category, time range, search).
- Usage rows can link to a contact or session when that event has one.
The default time range is 7 days. Widen it to 24 hours, 30 days, 90 days, or all when you need a longer look.
Home (organization)
- Open Home.
- Usage — org-wide plan meters plus a usage log that includes a project column.
- Activity — recent configuration changes across projects in the organization.
- Open organization Billing when a meter is close to a cap — see Plans and Limits.
Retention
Usage events grow until log retention is enforced. Matching project activity rows that are tied to those logs will follow the same window. Contacts stay. That enforcement is not shipped yet (planned on Pro/Agency packs). Until then, treat usage and conversation logs as kept.
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