Limits
What Cintesa plan meters count and what to do when you hit a cap.
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Limits are organization entitlements. The dashboard shows the meter on Billing and on the surface that hit the cap (for example Sources when pages are full).
Typical caps
- Website pages you can keep ingested
- Seats / members
- Project seats (delete a project to free one — see Project management)
- Sessions, messages, CSV rows, and file storage
- Planned log retention windows for conversation logs and usage (not enforced yet) — see Activity & usage logs and Visitor data & privacy
When you hit a cap, the notice names the limit and the next action (upgrade, remove a source, or contact your agency).
Contacts and form submissions are not a log-retention meter. They stay until you archive or delete them.
Plan-related features (not meters)
A missing button is usually a plan feature, not a page-count cap. How-tos mark those with Plan-related feature. Full list: Plans.
| Lowest plan | Features |
|---|---|
| Starter | Funnels, Suggest funnels, traffic rules |
| Pro | AI content generation (section Generate content with AI, instruction draft, SEO/UI translations), Scheduling, CRM, Agent tools, embed, custom domains, hide badge, Client Sharing |
| Agency | Custom badge / branding, Instruction insights |
Suggest sections is on every plan after ingest. Writing a section by hand is on every plan.
What is not a “limit”
A failed ingest or a domain still pending is not a plan cap — see Troubleshooting.
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