Convert
Convert
Capture Cintesa contacts, review conversation logs, take bookings, and connect CRM, Agent tools, and Slack.
Last updated on
Conversion features are project settings plus (sometimes) an Integration. Conversation logs sit next to contacts. Scheduling includes adding bookable staff and assigning them to a service.
| Page | Use |
|---|---|
| Contacts & forms | Lead forms and the contact list |
| Conversation logs | Visitor chat sessions (not usage or activity) |
| Scheduling | Setup, services, add a team member, assign them to a service |
| CRM | Send contacts to a connected CRM |
| Agent tools | Tools the agent may call when you connect them |
| Slack live chat | Hand a live conversation to a human in Slack |
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